Refund and Cancellations.

Want to cancel your membership? Require a refund?
Customers may cancel and/or request a refund at any time.
Our team is available to process such requests 24 hours a day, 7 days a week.

Refunds issued must allow 3-5 business days for the funds to be returned.
Transaction times may vary; please consult your financial institution to discuss their processing guidelines.

Reach us using any of the following:
Email: support@excitegameplay.com, Chat: excitegameplay.com, Phone: (800) 463-1210